![]() clicking on ads placed by scammers on websites you visit.Ĭlicking links in fake security pop-ups sent to your computer by tech support scammers.downloading files on removable storage like external hard drives or thumb drives.downloading content available on file-sharing sites.phishing emails that trick you into clicking on a link or opening an attachment.Stop shopping, banking, and doing other things online that involve usernames, passwords, or other sensitive information - until you get your device cleared of any malware.Check to see if you have security software on your device - if not, download it.Find recommendations from independent review sites by doing a search online. Also ask friends and family for recommendations. Make sure your software is up to date.Some software that claims to be security software to protect you from malware is malware, so it’s important to do your research. Check that all software - the operating system, security software, apps, and more - is up to date. Mac adware cleaner scam software#Ĭonsider turning on automatic updates so your software always stays up to date. Run a malware or security Delete anything it identifies as a problem. You may have to restart your device for the changes to take effect. Run your scan again to make sure everything is clear. If the scan shows there are no more issues, you’ve likely removed the malware. If you’re not able to fix your device with steps 1-4, steps 5 and 6 may resolve the issue. When using either of these options, you risk losing data. If you’ve backed up your data regularly, you’ll minimize what you lose. To find out how to recover your operating system (like Windows or Mac OS), visit your device manufacturer’s website. Recovering your system typically means you’ll get back a lot of the data stored on the device, so it’s a good alternative to reinstalling your operating system (step 6). That is, if it clears the malware problem. ![]() After recovering your operating system, you’ll want to go back to steps 2, 3 and 4 to ensure that you’ve removed the malware. To find out how to reinstall your operating system (like Windows or Mac OS), visit your device manufacturer’s website.
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